Articles - Ian Nevin
Ian Nevin has over 25 years of experience in the Contact Centre Industry, starting his career at Nortel Networks, followed by Vodafone, Interactive Intelligence, Genesys, Talkdesk and RingCentral.
He is Co-Founder of the Global Association of Independent AI and CX Consultants (GAIA-CC) – a new global network for independent consultants focusing on CX and AI.
