Articles - Jurgen Hekkink

Jurgen is Head of Product Marketing at AnywhereNow. He is an experienced Contact Center professional with international background in new business development for cloud services, contact centers, unified communications, data center hosting, mobile and voice applications. Track record in successfully bringing new products and propositions to market, and holds an MBA and degree in computer engineering.

Human and technology collaboration concept with robot and human hand reaching for each other
10 New Ways Tech Is Helping Agents Right Now
Voice of Customer VoC illustration with customer feedback collection, surveys and analysis. VoC insights, customer experience and data visualization themes
What’s Next for Voice of the Customer (VoC)?