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Articles - Kate Hutchinson

Kate Hutchinson, Product Marketing Manager, Assembled

Routing concept with icons and map points and path

Enhance FCR With Smart Routing

8x8 Improve Customer Loyalty Box

Editor's Pick

Thumbnail The Little Things That “Make or Break” a Contact Centre

The Little Things That “Make or Break” a Contact Centre

Thumbnail How to Deal With That Awkward Agent

How to Deal With That Awkward Agent

Thumbnail 10 Ways to Give New Recruits an Amazing Welcome

10 Ways to Give New Recruits an Amazing Welcome

Thumbnail How to Encourage Your Teams Back to the Office

How to Encourage Your Teams Back to the Office

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