Articles - Pierre Bauzee

Pierre Bauzee is an experienced and certified Customer Service Trainer and Consultant and the Founder of Beyond Satisfaction.

He provides businesses with the best methods, skills and strategies in order to elevate the brand, stand out from competitors and improve performances through the heart of the business: the customers.

His 360 degree approach is providing keys tools to make the best impact on both the customer experience and the business performance.

Connect with Pierre on LinkedIn

Working out agent happiness concept with faces in magnifying glasses
Want to Find Out How Happy Your Agents Really Are? Here’s How!
A headshot of a customer service representative furstrated
The Secret to Dealing With Awkward Customers
Person laughing and feeling happy while working at a call centre
21 Amazing Habits to Foster in Your Frontline Agents
Person on phone to customer service happy with service
21 Tips to Make Your Customers Feel Truly Valued