Articles - Rodney Hassard

Rodney Hassard is Head of Product for Vonage’s Applications Business Unit, leading product vision and strategy across UCaaS, CCaaS, and AI.

He focuses on building AI-native communications platforms that converge voice, messaging, automation, and orchestration into unified enterprise experiences. Rodney has extensive experience in conversational AI, contact center transformation, and large-scale cloud modernization.

He leads global product teams and is passionate about practical AI — delivering measurable impact for agents, enterprises, and end customers.

A hand placing cogs - technology adoption and implementation concept
Don’t Let Tech Adoption Be an Afterthought
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Where Self-Service Scheduling Tools Have the Biggest Impact
Upgrade How You Listen to Customer Feedback
Ai Pilot off to best start concept with a rocket trailing icons
Get Your AI Pilot Off to the Best Possible Start
AI connecting people in business with robot handshake and people holding icons
How to Use AI to Connect the Dots – Not Create More Silos