Articles - Taoufik Massoussi

Taoufik is currently working as an AI Product Manager at Enghouse, building AI-based common components and a knowledge management service for contact center softwares, to serve our customers.

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emotion post-it notes
10 Game-Changing Ways Emotion Will Shape the Future of CX
Voice of Customer VoC illustration with customer feedback collection, surveys and analysis. VoC insights, customer experience and data visualization themes
What’s Next for Voice of the Customer (VoC)?