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Articles about Telesales

Young customer support executive working in modern office.

Handling Sales Objections Over The Telephone

97,445

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Young businessman working in call centre. He is sitting at the table in headset

How to Develop the Best Contact Centre Script

131,500

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5 Tips to Improve Your Call Centre Sales

106,870

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Customer Psychology: The Key to Better Contact Centre Conversations

5,193

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The Wrong Words and Phrases to Use on a Sales Call

5,337

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The Right Words and Phrases to Use on a Sales Call

180,660

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How to Develop Sales Focus in a Customer Service Team

3,149

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21 Top Tips for Appointment Setting

127,448

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25 Tips to Make Your Telesales People More Productive

167,913

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6 Strategies for Building Agent Confidence in Telesales

21,374

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How to Win More Client Projects for Your Outsourced Contact Centre or BPO

9,811

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A woman smiles while wearing a headset and looking at a computer

Top Tips for Selling Over the Phone

282,943

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10 Closing Techniques for Inbound Sales Advisors

19,188

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The Hidden Gems of Outbound Dialling Technology

1,722

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Sales Through Service: The Right Way to Up-sell in the Contact Centre

6,504

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8 Tricks to Get Your Sales Calls Answered

3,739

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How to Give Sales Agents Difficult Feedback

2,344

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Some of the Best Sellers are Customer Service Advisors

555

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How to Succeed with Outbound Calling – Part 1

38,980

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More management ideas from BBC’s The Call Centre

4,456

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