Articles about Telesales

Young customer support executive working in modern office.

105,135

Handling Sales Objections Over The Telephone

Young businessman working in call centre. He is sitting at the table in headset

133,791

How to Develop the Best Contact Centre Script

112,570

5 Tips to Improve Your Call Centre Sales

6,405

Customer Psychology: The Key to Better Contact Centre Conversations

7,248

The Wrong Words and Phrases to Use on a Sales Call

196,829

The Right Words and Phrases to Use on a Sales Call

3,645

How to Develop Sales Focus in a Customer Service Team

135,872

21 Top Tips for Appointment Setting

177,554

25 Tips to Make Your Telesales People More Productive

24,733

6 Strategies for Building Agent Confidence in Telesales

10,542

How to Win More Client Projects for Your Outsourced Contact Centre or BPO

A woman smiles while wearing a headset and looking at a computer

310,091

Top Tips for Selling Over the Phone

21,693

10 Closing Techniques for Inbound Sales Advisors

1,867

The Hidden Gems of Outbound Dialling Technology

6,949

Sales Through Service: The Right Way to Up-sell in the Contact Centre

4,008

8 Tricks to Get Your Sales Calls Answered

2,415

How to Give Sales Agents Difficult Feedback

39,273

How to Succeed with Outbound Calling – Part 1

4,536

More management ideas from BBC’s The Call Centre

ultra-webinar-newsletter140313

1,213

Recorded Webinar: 7 Ideas to Improve your Outbound Dialling

33,233

20 Predictions for the Contact Centre of the Future

8,073

Acting the part: 7 secrets the contact centre can learn from actors

8,149

What lessons could a call centre manager learn from the BBC TV show “The Call Centre”?

18,477

How to improve sales confidence in the call centre