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Articles about Telesales

Young customer support executive working in modern office.

Handling Sales Objections Over The Telephone

94,966

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How to Develop the Best Contact Centre Script

129,866

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5 Tips to Improve Your Call Centre Sales

102,803

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Customer Psychology: The Key to Better Contact Centre Conversations

4,621

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The Wrong Words and Phrases to Use on a Sales Call

4,563

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The Right Words and Phrases to Use on a Sales Call

173,505

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How to Develop Sales Focus in a Customer Service Team

2,902

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21 Top Tips for Appointment Setting

123,453

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25 Tips to Make Your Telesales People More Productive

162,408

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6 Strategies for Building Agent Confidence in Telesales

19,068

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How to Win More Client Projects for Your Outsourced Contact Centre or BPO

9,342

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A woman smiles while wearing a headset and looking at a computer

Top Tips for Selling Over the Phone

269,770

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10 Closing Techniques for Inbound Sales Advisors

18,323

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The Hidden Gems of Outbound Dialling Technology

1,642

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Sales Through Service: The Right Way to Up-sell in the Contact Centre

6,275

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8 Tricks to Get Your Sales Calls Answered

3,671

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How to Give Sales Agents Difficult Feedback

2,301

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Some of the Best Sellers are Customer Service Advisors

525

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How to Succeed with Outbound Calling – Part 1

38,874

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More management ideas from BBC’s The Call Centre

4,390

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