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Articles - Telesales
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108,349
Handling Sales Objections Over The Telephone
134,562
How to Develop the Best Contact Centre Script
114,069
5 Tips to Improve Your Call Centre Sales
7,004
Customer Psychology: The Key to Better Contact Centre Conversations
7,964
The Wrong Words and Phrases to Use on a Sales Call
202,782
The Right Words and Phrases to Use on a Sales Call
3,878
How to Develop Sales Focus in a Customer Service Team
138,032
21 Top Tips for Appointment Setting
180,292
25 Tips to Make Your Telesales People More Productive
25,532
6 Strategies for Building Agent Confidence in Telesales
10,714
How to Win More Client Projects for Your Outsourced Contact Centre or BPO
316,416
Top Tips for Selling Over the Phone
22,455
10 Closing Techniques for Inbound Sales Advisors
1,931
The Hidden Gems of Outbound Dialling Technology
7,120
Sales Through Service: The Right Way to Up-sell in the Contact Centre
4,127
8 Tricks to Get Your Sales Calls Answered
2,445
How to Give Sales Agents Difficult Feedback
39,422
How to Succeed with Outbound Calling – Part 1
4,564
More management ideas from BBC’s The Call Centre
1,238
Recorded Webinar: 7 Ideas to Improve your Outbound Dialling
33,816
20 Predictions for the Contact Centre of the Future
8,160
Acting the part: 7 secrets the contact centre can learn from actors
8,223
What lessons could a call centre manager learn from the BBC TV show “The Call Centre”?
18,606
How to improve sales confidence in the call centre
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