Topics discussed Increasing productivity Improving right party connect rates The best time to make an outbound call Key Performance Indicators Manual vs Automated Call Blending Your chance to share your own ideas
Sponsored by Ultra Communications. This webinar is held at 1.00pm UK time, 2pm in Paris, 3pm in South Africa and 8am in New York.
Topics Discussed
- Increasing productivity
- Improving right party connect rates
- The best time to make an outbound call
- Key Performance Indicators
- Manual vs Automated
- Call Blending
- Your chance to share your own ideas
Panellists

Stuart Pearce
PRG Solutions

Darren Sullivan
Ultra Communications

Jonty Pearce
Call Centre Helper
