We discuss what is likely to happen in 2018 and beyond. In this webinar, our experts look into the future and make their predictions.
Topics Discussed
- What is likely to happen to contact centres
- Predictions for the future
- Exciting technology predictions
- Latest trends in customer service
- Motivating and inspiring a future workforce
- Factors that you hadn’t thought about
- Top tips from the audience
Panellists
Martin Hill-Wilson
Brainfood Extra
Darren Smith
NewVoiceMedia
Jonty Pearce
Call Centre Helper
This webinar was brought to you by Call Centre Helper and is sponsored by Vonage
