Recorded Webinar: 7 Sure-Fire Ways to Boost Morale in the Contact Centre

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Boosting morale in the contact centre is fairly easy to do, but it does require courage, good ideas, and creative thinking.
Join our team of experts where they share their ideas on how to build morale in the Contact Centre.

Topics Discussed

  • Motivation and Leadership
  • Developing Team Managers
  • Incentive schemes that work
  • The best games to play (and not play)
  • The right metrics to use
  • Top tips from the audience

Panellists

Dan Moross - Headshot
Dan Moross
MOO

Fran Corke - Headshot
Fran Corke
OVO Energy

Richard Kenny - Headshot
Richard Kenny
Plantronics

Jonty Pearce - Headshot
Jonty Pearce
Call Centre Helper

Author: Rachael Trickey

Published On: 21st Sep 2016 - Last modified: 28th Feb 2023
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