Boosting morale in the contact centre is fairly easy to do, but it does require courage, good ideas, and creative thinking.
Join our team of experts where they share their ideas on how to build morale in the Contact Centre.
Topics Discussed
- Motivation and Leadership
- Developing Team Managers
- Incentive schemes that work
- The best games to play (and not play)
- The right metrics to use
- Top tips from the audience
Panellists
Dan Moross
MOO
Fran Corke
OVO Energy
Richard Kenny
Plantronics
Jonty Pearce
Call Centre Helper
This webinar was brought to you by Call Centre Helper and is sponsored by Poly
