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Recorded Webinar: 7 Sure-Fire Ways to Boost Morale in the Contact Centre

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Filed under - Recorded Call Centre and Customer Experience Webinars, ,
Boosting morale in the contact centre is fairly easy to do, but it does require courage, good ideas, and creative thinking. Join our team of experts where they share their ideas on how to build morale in the Contact Centre.

Topics Discussed

  • Motivation and Leadership
  • Developing Team Managers
  • Incentive schemes that work
  • The best games to play (and not play)
  • The right metrics to use
  • Top tips from the audience

Panellists

Dan Moross- Headshot
Dan Moross
MOO
Fran Corke- Headshot
Fran Corke
OVO Energy
Richard Kenny- Headshot
Richard Kenny
Plantronics
Jonty Pearce- Headshot
Jonty Pearce
Call Centre Helper

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This webinar was brought to you by Call Centre Helper and is sponsored by Poly


Read more about - Recorded Call Centre and Customer Experience Webinars, ,

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