White Paper: 3 Ways to Get Smart With Contact Center Training Filed under - Archived Content, Lifesize A customer’s only interaction with a company is often through the contact centre, and in most cases, it’s to resolve an issue. While quick resolution is critical, it’s vital for brands to deliver a good experience. White Paper written by: Serenova Click here to download your copy of the White Paper Author: Robyn Coppell Published On: 7th Oct 2019 - Last modified: 14th Apr 2020 Read more about - Archived Content, Lifesize Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter