White Paper: Faster Service, Happier Customers – Using Self-Service to Accelerate the Speed of Resolution

A successful contact centre needs the correct mix of intelligence, design, and practical functionality to be a winner in today’s competitive environment.

Learn some of the best practices in self-service strategy and how to blend it right with agent-assisted service.

White Paper written by: NICE inContact

Click here to download your copy of the white paper.

Published On: 13th Aug 2018
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