White Paper: How Diversity Helps Businesses Deliver Great Customer Service Filed under - Archived Content, IQPC White Paper Title: How Is Diversity Helping Businesses Deliver Great Customer Service? With insight from Helen Gillet, Managing Director of Affinity for Business, and Petra Mengelt, Head of B2B Business Relations at Mash, we explore how championing a culture of diversity and inclusion can contribute to the creation of exceptional customer service experiences. White Paper written by: IQPC Click here to download your copy of the White Paper Author: Rachael Trickey Published On: 23rd Sep 2019 - Last modified: 14th Apr 2020 Read more about - Archived Content, IQPC Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter