White Paper: How Often Is Your Contact Centre the Cause of Inbound Customer Contacts?

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Today’s customer expects a lot for their loyalty. Reactive customer service is therefore yesterday’s game plan.

This white paper looks at how you can readjust your ambitions and strategy and embark on a journey of working smarter not harder.

White Paper written by: Puzzel

Published On: 25th Aug 2017 - Last modified: 3rd Jan 2020
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