White Paper: Robots Replace Advisors – Fact or Fiction? 130 Filed under - Archived Content This paper explores the adoption of AI in customer service to date and also where it offers the most benefits. It provides practical guidance for customer service leaders to understand how to best progress your AI projects. White paper written by: IFS | mplsystems Click here to download your copy of the white paper. Author: Rachael Trickey Published On: 17th Sep 2018 - Last modified: 24th Sep 2019 Read more about - Archived Content Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter