White Paper: Transform Customer Service With Next-Gen Knowledge Filed under - Archived Content, eGain There are so many ways to get to pain-free customer service, but what is the fastest path to relief? “Knowledge first” would be a sound approach, based on what consumers are saying. Read on to look at more reasons to go that way. White Paper written by: eGain Click here to download your copy of the White Paper Author: Robyn Coppell Published On: 6th Jan 2020 - Last modified: 14th Apr 2020 Read more about - Archived Content, eGain Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter