White Paper: Solve Your Call Center’s Seasonal Capacity Problem Filed under - Archived Content, Genesys This eBook is packed full of great ideas to help improve your contact centre’s resource planning, right across the year. White Paper written by: Genesys Click here to download your copy of the White Paper Author: Robyn Coppell Published On: 24th Feb 2020 - Last modified: 14th Apr 2020 Read more about - Archived Content, Genesys Related Reports eBook: Five Trendsetters in CX Innovation Report: Customer Experience Horizons 2024 Contact Centre Buyer’s Guide Checklist: Supercharge Customer Experience Teams with AI Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter