2026 Research: What Contact Centres Are Doing Right Now

CX Live’s The Experience Show Middle East 2026…

Netcall Adds New AI Capabilities to Liberty Spark

8×8 Wins Four Stevie Awards for Technology and…

Content Guru Wins Two Cloud Excellence Awards

MiaRec and Alianza Announce New Integration

Zoom Cares Announces $2.75m AI Grant Funding

Evaluagent Earns 44 G2 Badges in Fall 2026 Report

CallMiner Named Strong Performer in Forrester Wave

Just 23% Optimize Automation With CX Insights, CallMiner…

Vonage Named Major Provider in Emerging ICX Category

Zoom Named a Leader in IDC Revenue Orchestration…

Connected Experiences Become Focus at The Experience…

54% Discover Compliance Breach Outside Routine QA Reviews

8×8 Finds 52% Blame CIOs for AI Errors

51% of Contact Centre Leaders Struggle With Development

AnywhereNow and Meridian IT Join Forces on CX

Ashley Kramer Joins ElevenLabs as Chief Revenue Officer

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Five9 Named Leader in IDC MarketScape Agentic CCaaS…

Santander UK Extends Netcall Partnership by Three Years

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HMLR Selects Route 101 for New Contact Centre Platform

evaluagent Partners With Fynto to Expand CX Technology…