54% Discover Compliance Breach Outside Routine QA Reviews

8×8 Finds 52% Blame CIOs for AI Errors

51% of Contact Centre Leaders Struggle With Development

AnywhereNow and Meridian IT Join Forces on CX

Ashley Kramer Joins ElevenLabs as Chief Revenue Officer

Youfone Selects Puzzel for AI-Powered Customer Service

Five9 Named Leader in IDC MarketScape Agentic CCaaS…

Santander UK Extends Netcall Partnership by Three Years

8×8 Reports 450% Surge in AI Studio Use

HMLR Selects Route 101 for New Contact Centre Platform

evaluagent Partners With Fynto to Expand CX Technology…

8×8 Partners With Krisp to Bring Voice AI to CX

Zoom Named a Leader in IDC MarketScape for Agentic CCaaS

Content Guru Expands Australian Presence With Sydney…

Vonage Helps Max Factory Double Active Customers

AnywhereNow Announces Tendfor Microsoft Teams…

Zoom Recognized as UCaaS Leader in Gartner MQ for 7th…

Elephants Don’t Forget and Square 4 Join Forces on…

8×8 Introduces Outcome-Based Partner Rewards…

Assembled Launches New Workflow Performance Monitoring…

Vonage Earns Most Loved Workplace Certification

Just 6% Feel Very Confident Supporting Vulnerable…

Vonage Appoints Christophe Van de Weyer as CEO

8×8 Expands AI Capabilities Across CX Platform