Articles about humour

Every call centre has its ‘oh no’ moments, when a customer service agent says something insensitive, or gives bad advice.
We polled a number of call centre agents to find out their worst moments.
Matthew Brown takes a light-hearted look at a few classic examples.

A motorist who discovered her car was in a different parking spot when she returned from a shopping trip rang her local council to ask if the car park was haunted.

We could all do with a little bit of a laugh from time to time. We have added in a number of funny stories that we have been sent over the past few months.
If you have come across any good call centre jokes please drop us a line and we’ll see if we can publish [...]

Here are a number more call centre jokes that we have been mailed in.  If you come across a good one please drop us a line.

Just when we thought that working in call centres was getting easier, here are some examples of the kind of calls we’re receiving…

1. Put 400 bricks in a closed room.
2. Put your new hires in the room and close the door.
3. Leave them alone and come back after 6 hours.
4. Then analyse the situation: as follows