8×8 Receives 38 Winter 2024 G2 Awards Related Articles Upland Software Secures 40+ Badges in G2’s Winter 2024 Market Reports Typical Roles in a Call Centre – With Job Descriptions How Can VoIP Benefit Your Business? Guiding Energy Companies Through the Winter Crunch © tomertu - Shutterstock - 477977422 Filed under - Contact Centre News, 8x8 8×8 couldn’t be more excited about 2024 and the value they’re driving for customers, no matter what their size or where they’re located in the world. Starting the new year off right, G2’s Winter 2024 awards show that 8×8 is proving its value, and we’re honored to share that 8×8’s Unified Communications as a Service (UCaaS) and Contact Centre as a Service (CCaaS) solutions have collectively been recognized with 38 G2 Winter 2024 awards. This is incredibly meaningful to us. Why? Because the number of awards continues to grow each year, but most importantly, these awards are a product of our customers’ feedback on one of the world’s largest and most trusted peer review sites, G2. The Importance of G2 and Peer Reviews Founded in 2011 as G2 Crowd, G2’s mission has been to democratize the software buying process. On its site, it leverages the power of 100% validated reviews written by real users—not marketing materials or pay-for-play reports—to provide a comprehensive understanding of software products and their performance. On G2, users can assess both the pros and cons of each solution to help make well-informed consideration, adoption, or retention decisions. By emphasizing transparency and trust, this user-centric approach has revolutionized the way companies evaluate and select technology. It’s now estimated that 86% of software buyers use peer review sites when buying software, and 92% of B2B buyers are more likely to purchase software after reading a peer review. The 38 8×8 G2 Winter 2024 Awards So what was 8×8 recognized for on G2? This new year round of recognition covers a broad range of awards. Thank you 8×8 customers for recognizing 8×8’s UCaaS solution for the following: UCaaS Platform Overall Leader UCaaS Platform Americas Overall Leader UCaaS Platform Mid-Market Overall High Performer Video Conferencing Overall Leader Video Conferencing Momentum Leader Video Conferencing Enterprise Leader Video Conferencing Mid-Market Leader Video Conferencing Americas Leader Video Conferencing Asia Leader Video Conferencing Asia Pacific Leader Video Conferencing India Leader Mid-Market Video Conferencing Asia High Performer Mid-Market Video Conferencing Asia Pacific High Performer Mid-Market Video Conferencing India High Performer Small Business Video Conferencing Overall Leader Small Business Video Conferencing Americas Leader Small Business Video Conferencing Asia High Performer Small Business Video Conferencing Asia Pacific High Performer VoIP Overall Leader VoIP Momentum Leader VoIP Americas Leader VoIP Europe Leader VoIP United Kingdom Leader Mid-Marketing VoIP Overall Leader Mid-Market VoIP Americas Leader Small Business VoIP Europe Leader Additional thanks for recognizing 8×8’s contact centre solution with the following awards: Overall Leader Momentum Leader Americas Leader Enterprise Overall High Performer Enterprise Americas High Performer Mid-Market Best Meets Requirements Mid-Market Easiest Setup Mid-Market Easiest of Use Mid-Market Overall High Performer Mid-Market Americas High Performer Small Business Overall Leader Small Business Americas Leader This blog post has been re-published by kind permission of 8x8 – View the Original Article For more information about 8x8 - visit the 8x8 Website About 8x8 8x8 is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre, and enterprise-class API solutions, powered by one global cloud communications platform. Read other posts by 8x8 Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper. Author: 8x8 Published On: 15th Jan 2024 Read more about - Contact Centre News, 8x8 Recommended Articles Upland Software Secures 40+ Badges in G2’s Winter 2024 Market Reports Typical Roles in a Call Centre – With Job Descriptions How Can VoIP Benefit Your Business? Guiding Energy Companies Through the Winter Crunch Related Reports Guide: Contact Center Buyer's Guide Report: 2030 Customer Experience Vision eBook: Embracing eXperience Communications as a Service (XCaaS) eBook: The Real Costs of Doing Nothing Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter