AI in the Contact Centre: The Art of the Possible | London

Join us at The Landmark Hotel in London for the launch of the AI in the Contact Centre: The Art of the Possible educational roadshow.

Given AI is going to change the way we operate, and better enable the frontline to deliver customer service excellence, we are bringing you the opportunity to explore how to take advantage of this new technology.

• Hear how PureGym is approaching AI and taking advantage of the technology.
• Participate in an open mic session where you’ll be able to benchmark your thinking.
• Discover the practical steps for initiating and implementing AI in the contact centre.
• Discuss the ethical challenges and responsible AI usage.
• Use the opportunity to connect with your peers
• Enjoy a Pub Lunch at the Great Central Pub by Matt Fletcher in The Landmark Hotel, London

Author: Robyn Coppell