Solving Workforce Management at Scale – Webinar

Date: 20 February 2026 | 7:00 PM — 7:45 PM GMT

Location: Virtual

Scheduling at scale is inherently complex and still heavily manual. It’s the point where demand forecasts, labor rules, meetings, and agent availability collide—making it time-consuming to manage and easy for small mistakes to turn into missed SLAs and frustrated teams.

In this session, you’ll see how teams use schedule generation to:

• Turn complex inputs into schedules that actually hold up in production
• Balance coverage, compliance, and real-world constraints without endless adjustments
• Spend less time wrestling schedules and more time improving outcomes

Join Sam Dehart for a 45-minute live demo of Assembled’s Schedule Generation and see how teams are rethinking the most painful — and most important — part of workforce management.

Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Reviewed by: Robyn Coppell