Puzzel


Puzzel Logo

Puzzel is the leading European provider of cloud contact centre solutions.

Profile:

Every day, more than 1,100 organizations across 40 countries use our software to deliver smart customer experiences, blending the powers of people and technology to serve customers efficiently, effectively and with empathy. The Puzzel Platform enables organizations to create rich journeys for their customers, with a mix of live and self-service experiences that give people the freedom to choose when, where and how they get help. Artificial intelligence is harnessed at every touchpoint to automate tasks, provide insight, and personalize service and support. Puzzel also includes a suite of productivity and planning tools to empower managers and agents to reach their goals and continuously improve performance. With 20+ years of experience in the industry, Puzzel is the CCaaS provider organizations trust when every moment matters.

Weblink: www.puzzel.com

Author: Rachael Trickey

Published On: 22nd Jun 2023 - Last modified: 17th Jul 2023
Read more about - Call Centre Directory, Contact Centre Software, Omnichannel CCaaS,

Follow Us on LinkedIn

The Latest Articles Featuring Puzzel

call and contact centre expo 2023 stands and speakers banner
What Not to Miss at Call & Contact Centre Expo 2023
simplewordcloud
The Top 20 Webinars
A photo of someone holding binoculars infront of their face
What to Look for When Buying an ACD System
A picture of a rocket being held by a hand
18 Tried and Tested Ways to Improve the Customer Experience
A picture of people grouped together to form a puzzle shape
Puzzel Acquires Logicalware Customer Engagement Platform
A photo of the word "oops" in a wooden circle
29 Mistakes That Your Contact Centre Might Be Making