Customer Touch Point

Customer Touch Point specializes in long-term and instant impact customer experience solutions for organizations worldwide, providing the tools and support they need to deliver effortless customer experiences.

www.customertouchpoint.co.uk

Contact Name: Rick Kirkham

Tel No: 0330 0200 444

Contact Email: marketing@customertouchpoint.co.uk

Profile:

Customer Touch Point specialises in long-term and Instant Impact™ customer experience solutions for organisations worldwide, providing the tools and support they need to deliver effortless customer experiences. We are also the brand behind the powerful Engage to Influence™ methodology, which sits at the core of every single customer project.

By delivering real-time customer insight; designing customer journeys to positively influence behaviour; and implementing end-to-end technology solutions that provide a seamless experience across all channels, we enable our clients to improve customer experiences and reduce the cost of contact.

Our solutions include:

• Contact Centre as a Service (CCaaS)
• Customer feedback software
• Customer journey mapping
• Telephony & IVR
• Live chat
• SMS
• Email
• Social media monitoring
• Dynamic FAQs
• Real-time and post-call text analytics

Social Media:

Twitter Handle: @CustomerTP
LinkedIn Company Page: https://www.linkedin.com/company/customer-touch-point/
YouTube: https://www.youtube.com/@customertouchpoint

Address: Brynford House, 21 Brynford Street, Holywell, Flintshire CH8 7RD

Weblink: www.customertouchpoint.co.uk