Customer Touch Point specializes in long-term and instant impact customer experience solutions for organizations worldwide, providing the tools and support they need to deliver effortless customer experiences.
Contact Name: Rick Kirkham
Tel No: 0330 0200 444
Contact Email: marketing@customertouchpoint.co.uk
Profile:
Customer Touch Point specialises in long-term and Instant Impact™ customer experience solutions for organisations worldwide, providing the tools and support they need to deliver effortless customer experiences. We are also the brand behind the powerful Engage to Influence™ methodology, which sits at the core of every single customer project.
By delivering real-time customer insight; designing customer journeys to positively influence behaviour; and implementing end-to-end technology solutions that provide a seamless experience across all channels, we enable our clients to improve customer experiences and reduce the cost of contact.
Our solutions include:
- Contact Centre as a Service (CCaaS)
- Customer feedback software
- Customer journey mapping
- Telephony & IVR
- Live chat
- SMS
- Social media monitoring
- Dynamic FAQs
- Real-time and post-call text analytics
Social Media:
Twitter Handle: @CustomerTP
LinkedIn Company Page: https://www.linkedin.com/company/customer-touch-point/
YouTube: https://www.youtube.com/channel/UCTLWOmJ5zlJI6ODB5zLcM1Q
Address: Brynford House, 21 Brynford Street, Holywell, Flintshire CH8 7RD
Weblink: www.customertouchpoint.co.uk
Categories:
- Audio Messages and Branding
- Call Centre Software
- Contact Centre Solutions
- IVR Solutions
- Voice of the Customer
