UJET

Contact Name: UJET

Contact Email: hello@ujet.cx

Profile:

UJET leads the way in AI-powered contact center innovation, delivering a future-proof, cloud platform that redefines the customer experience with cutting-edge AI, true multimodality, and a mobile-first approach. We infuse AI across every aspect of your customer journey and contact center operations, to drive automation and efficiency. UJET’s AI solutions empower agents, optimize customer journeys, and transform contact center operations for elevated experiences and actionable insights. Built on a cloud-native architecture with a unique CRM-first approach, UJET ensures unmatched security, scalability, and prioritized data insights (without storing PII). Designed for effortless use, UJET partners with businesses to deliver exceptional interactions, smarter decision-making, and accelerated growth in the AI-driven world.

Resources

UJET Mobile SDK Interactive Demo

The following click-through experience showcases how Brian, our Jetsetter Living customer, is enabled by UJET’s Mobile SDK to quickly and intelligently connect to both AI and human-assisted support services to address his support request in the digital live chat channel.

Once in the human-assisted live chat experience, UJET’s Agent Adapter (integrated in this example with Salesforce), equips our agent Taylor with real-time AI-powered insights, streamlined workflows, and rich media responses—resulting in faster resolutions and a more personalized, frictionless support experience.