8×8

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8×8 offers innovative, secure and reliable cloud technology. We offer world-class virtual contact centre solutions as well as business phone services, collaboration, virtual meetings and conferencing.

8×8.com/uk

Contact Name: 8×8 sales team

Tel No: 0333 043 8888

Contact Email: corporate-uk@8×8.com

Profile:

A leading provider of global communications, 8×8 offers innovative, secure and reliable cloud technology. We offer world-class virtual contact centre solutions as well as business phone services, collaboration, virtual meetings and conferencing. With 128 patents, we are the only cloud-based provider to own and develop our own technology.

8×8 Virtual Contact Centre is a fully integrated cloud-based call centre solution that works with any broadband internet connection and provides enterprise class functionality. This means you can deploy and operate multichannel contact centres quickly and effectively, without the time and expense of purchasing, installing and maintaining costly, specialised equipment. We offer features such as skills-based routing, multi-media management, real-time monitoring and reporting, voice recording and logging, historical reporting, interactive voice response and integration with third-party CRM and ERP solutions and case management tools such as Salesforce, Netsuite and Zendesk.

We also offer EasyContactNow, a scalable call centre solution with all the features and benefits of the most advanced telephony system, with added flexibility. Our Pay As You Go pricing model means there is no upfront investment required.

We believe we have a unique and innovative place in the UK and global markets, having been named as a Leader for five consecutive years in Gartner’s high-profile Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide.