Ashley Kramer Joins ElevenLabs as Chief Revenue Officer

Youfone Selects Puzzel for AI-Powered Customer Service

Five9 Named Leader in IDC MarketScape Agentic CCaaS Assessment

Santander UK Extends Netcall Partnership by Three Years

8×8 Reports 450% Surge in AI Studio Use

HMLR Selects Route 101 for New Contact Centre Platform

evaluagent Partners With Fynto to Expand CX Technology Network

8×8 Partners With Krisp to Bring Voice AI to CX

Zoom Named a Leader in IDC MarketScape for Agentic CCaaS

Content Guru Expands Australian Presence With Sydney Office

Vonage Helps Max Factory Double Active Customers

AnywhereNow Announces Tendfor Microsoft Teams Certification

Zoom Recognized as UCaaS Leader in Gartner MQ for 7th Consecutive Year

Elephants Don’t Forget and Square 4 Join Forces on Consumer Duty

8×8 Introduces Outcome-Based Partner Rewards Programme

Assembled Launches New Workflow Performance Monitoring Tools

Vonage Earns Most Loved Workplace Certification

Just 6% Feel Very Confident Supporting Vulnerable Customers

Vonage Appoints Christophe Van de Weyer as CEO

8×8 Expands AI Capabilities Across CX Platform

The Experience Show UK 2026 Key Findings

Content Guru and SOGEDES Partner to Bring AI CX to Germany

A Practical Guide to Customer Experience Analytics

Zoom Expands Revenue Accelerator With New AI Sales Features