UK Businesses Gain Local Cloud From Talkdesk

Talkdesk has launched a new UK Regional Cloud, allowing customers in the United Kingdom to host their Talkdesk platform within the region.

Tiago Paiva, chief executive officer and founder of Talkdesk, said, “The launch of our UK Regional Cloud is a pivotal moment for Talkdesk and for our customers across the United Kingdom.”

The roll-out is said to support organizations across sectors such as banking, healthcare, retail, and travel in meeting local data privacy and residency requirements.

By locating services closer to end users, the UK Regional Cloud can help improve voice quality and overall system performance.

“This investment reinforces our deep commitment to the UK market and our global strategy to provide secure, compliant, and high-performing cloud solutions wherever our customers operate.

By addressing critical data residency needs and enhancing voice quality, we are not only unlocking new opportunities for businesses in regulated industries but also ensuring they can deliver exceptional, AI-powered customer experiences with confidence.”

The launch aligns with Talkdesk’s broader strategy to expand regional cloud infrastructure, particularly in markets with strict data compliance needs. It follows a similar deployment in Australia earlier this year.

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Author: Hannah Swankie
Reviewed by: Jo Robinson