Budd’s focus is sharing: knowledge, access to information and experience. Peter’s focus is the practical meeting of AI and human psychology, the future learning from history.
Contact Name: Peter Massey, Managing Director
Tel No: 07802 793 515
Contact email: peter.massey@budd.uk.com
Profile:
Peter Massey’s passion is “How do we stop doing dumb things to our customers and people?” The specific consulting methods Budd has used over the past 20 years are encapsulated in my colleagues’ books “The Best Service Is No Service” and its 2022 update “The Frictionless Organization”. Budd is happy to provide free guidance and advice on their use.
Peter Massey co-founded the LimeBridge global alliance of customer experience experts, operating from 8 countries globally. He facilitates the invitation-only UK Chief Customer Officer Forum, now in its 17th year.
Budd’s focus is sharing: knowledge, access to information and experience. Peter’s focus is the practical meeting of AI and human psychology, the future learning from history.
Social Media
LinkedIn Company Page: https://www.linkedin.com/in/petermasseybudd/
Address: Kent, UK
Weblink: https://www.budd.uk.com/
Author: Jo Robinson
Published On: 12th Jun 2010 - Last modified: 12th Feb 2025
Read more about - Call Centre Directory, Consultancy, Peter Massey
