Business Systems has partnered with Market Communications in New York to provide robust and legally compliant recording solutions to the financial trading floor environment.
Through the collaboration, Business Systems and Market Communications can provide customers with a more comprehensive recording management system that features a sleek, easy-to-use dashboard for viewing data.
Market Communications captures voice conversations of traders which can then be repurposed for regulatory reporting, monitoring and trade reconstruction via Business Systems’ optimization platform.
“Organizations in the financial sector today need to be able to drive value from their investment in voice and repurpose their data in numerous ways,” said Richard Mill, Managing Director at Business Systems.
“Voice recordings have historically been one of the most unstructured forms of data in the financial markets, and by partnering with innovative and well-established firms globally like Market Communications, we’re unlocking new avenues for voice data so that financial institutions can remain compliant while making more informed, strategic decisions.”
“As the industry evolves, so do the needs and demands of our customers,” said James Schlenk, President of Market Communications.
“The partnership with BSL (Business Systems) allows us to provide our customers with the technical capabilities necessary to stay ahead of these changes as they unfold.”
Wordwatch sits over any voice capture system, storing data where it is wanted, unifying the customer compliance front end for replay and management and provides open APIs to surveillance, transcript, trade reconstruction or analytics platforms for example. It has the ability to ingest voice, SMS and IM chat data.
This blog post has been re-published by kind permission of Business Systems – View the original post
To find out more about Business Systems, visit: www.businesssystemsuk.co.uk