Business Systems Shortlisted for Technology Award

A picture of an award trophy with confetti in the background

Business Systems is delighted to announce that it has reached the finals of the Citywealth Magic Circle Awards

With the winners scheduled to be announced on the 13th of May, Business Systems is a finalist in the ‘FinTech Vendor of the Year’ category.

The Awards recognize the companies and technology solutions most instrumental in the previous 12 months in terms of helping financial services organizations, managers and advisors in the global private wealth management industry optimize their role and function.

Following a customer-driven nomination process, finalists are shortlisted by a judging panel featuring 10 global industry experts.

The Awards bring together over 400 of the industry’s global elite representing over 140 organizations, including leading law firms, trust companies, family offices, tax advisors, technology specialists, investment managers and bankers in the wealth sector.

Isleworth-based Business Systems is in a strong position to succeed, given its specific RegTech focus working with most of the top-tier banks and financial institutions globally over the past thirty years and that it is also the UK’s largest and best-established independent Voice Recording and Workforce Optimization specialist.

Notably, Business Systems recognized the significant risks that threatened those financial services organizations that were using multiple call recording systems and consequently developed a unique solution to federate these important records into one centralized management portal, Wordwatch.

Wordwatch brings together this mixed bag of call recording data and provides a unified approach to access, manage, bulk extract and provide full BI.

This unified approach to managing voice recording data has helped Business Systems’ customers substantially reduce corporate risk by dealing with the issues relating to legacy products, bulk extraction and management control.

“We’re delighted that Business Systems has made it to the finals of these prestigious awards,” confirms Business Systems’ Managing Director, Richard Mill.

A thumbnail photo of Richard Mill

Richard Mill

“Getting shortlisted is close to our hearts, as we constantly look to develop new innovations and technology to ensure we can solve enterprise-wide business challenges for our financial services and wealth management customers while driving business performance and significant operational cost savings.”

“And as an independent reseller and, more recently, an ISV in our own right, Business Systems is able to provide a consultative approach to selling, ensuring the customer has the best solution for their individual needs. We are honoured that the expert global judges have considered us for this important award.”

Voting for the 2020 Citywealth Magic Circle Awards will close on March 31, with finalists announced and winners set to be declared at a gala evening ceremony on 13 May 2020 at The Landmark Hotel in London.

Author: Robyn Coppell

Published On: 31st Jan 2020 - Last modified: 4th Jan 2023
Read more about - Contact Centre News,

Follow Us on LinkedIn

Recommended Articles

The top 10 contact centre technology award 2019 winners podium
Top 10 Contact Centre Software and Technology
Top 10 Contact Centre Software and Technology 2017 - The Results
Top 10 Contact Centre Software and Technology 2018
jargon definition
Contact Centre Jargon and Terminologies