Customer Connect Week Middle East 139 Filed under - Archived Content, IQPC THE DATE: Sunday 22 October 2017 THE LOCATION: Dusit Thani, Dubai, UAE THE DESCRIPTION: Over the past few years, many businesses in the Middle East have fallen victim to the technology shift in consumer behaviour, taking the hit when customers walk away from a previously-preferred brand in favour of one that can deliver a better digital customer service. Join some of the brightest minds in customer experience and contact centre management in the Middle East at the Customer Connect Week Middle East and discuss the latest strategies and technological innovations in digital services, self-service, omnichannel, AI and automation – equipping you with the knowledge and tools needed to exceed the expectations of the digital customer. Leading brands in the region, including Mashreq Bank, Virgin Mobile UAE, Emirates Group, Dubai Multi Commodities Centre, Omantel and more, will be attending to learn how to achieve satisfied, happy and loyal customers. THE ORGANISERS: IQPC Middle East THE WEBLINK: CustomerConnect.iqpc.ae Author: Jo Robinson Published On: 25th Aug 2017 - Last modified: 20th Nov 2018 Read more about - Archived Content, IQPC Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter