THE DATE: Sunday 22 October 2017
THE LOCATION: Dusit Thani, Dubai, UAE
THE DESCRIPTION: Over the past few years, many businesses in the Middle East have fallen victim to the technology shift in consumer behaviour, taking the hit when customers walk away from a previously-preferred brand in favour of one that can deliver a better digital customer service.
Join some of the brightest minds in customer experience and contact centre management in the Middle East at the Customer Connect Week Middle East and discuss the latest strategies and technological innovations in digital services, self-service, omnichannel, AI and automation – equipping you with the knowledge and tools needed to exceed the expectations of the digital customer.
Leading brands in the region, including Mashreq Bank, Virgin Mobile UAE, Emirates Group, Dubai Multi Commodities Centre, Omantel and more, will be attending to learn how to achieve satisfied, happy and loyal customers.
THE ORGANISERS: IQPC Middle East
THE WEBLINK: CustomerConnect.iqpc.ae