E-Book: The Future of Contact Centres – The Age of Customer Experience

New Contact Centre practices must pivot around embedding quality customer experience into the fabric of their operations.

This eBook will help you deliver a winning customer experience by covering; eContact Centre, Contact Centre success and Managing Omnichannel eContact Centre.

Ebook written by: IR

Published On: 16th Apr 2017 - Last modified: 5th Mar 2019
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