eGain to Offer Free Chatbots at Their Upcoming Annual Conference © Yevhenii-Adobe Stock- 172719430 188 Filed under - Archived Content, eGain eGain is offering free, working customer service chatbots at its Experience 360 conference on October 15, 2019 at the Hyatt Regency O’Hare in Chicago. Attendance is free at the event, featuring at-scale success stories from Fortune 500 clients who have transformed customer, agent, and business stakeholder experiences. The Chatbot Offer The eGain starter bot makes it easier for business stakeholders to experience AI that works, at no cost and no IT involvement. It can be deployed across customer touchpoints, including website, Apple Business Chat, Facebook Messenger, and SMS. An Additional Digital Desktop Offer eGain is also offering a working digital agent desktop to try out at no charge. Designed for digital-first, omnichannel conversations, the desktop orchestrates engagement in tandem with existing systems of record like CRM and call center platforms. Both workshops have limited spots. eGain experts will start working with attendees on pre-workshops tasks in the week leading up to the conference. “These offers raise the bar in making it easy to digitalize self-service and the agent desktop,” said Ashu Roy, eGain CEO. “Our clients are delighted with the ease and depth of our omnichannel engagement solutions, infused with robust AI and rich knowledge capabilities.” On the agenda also is a visionary presentation on what contact centers will look like in 2025 and how CX leaders can future-proof their operations for this change. The event will feature a demo lounge, easy access to experts, product conversations during breaks, and a cocktail reception. Highlights Keynote address Easy Experiences, Invisible Technology Ashu Roy, eGain CEO Thought leadership Contact Center 2025 Ian Jacobs, Principal Analyst, Forrester Research To Register… For the full agenda and to register for the Experience 360 conference, click here! Author: Robyn Coppell Published On: 26th Sep 2019 - Last modified: 18th Feb 2022 Read more about - Archived Content, eGain Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter