In the second part of our Top 10 Contact Centre strategies webinar, our countdown continues.
So what the Top 5 strategies? Tune in to find out more.
Topics Discussed
- Contact Centre Metrics
- Contact Centre Technology
- Customer feedback
- Employee feedback
- Recruitment
- KPIs
- Your chance to share your own ideas
Panellists




This webinar was brought to you by Call Centre Helper and is sponsored by Genesys
Author: Jo Robinson
Published On: 10th Feb 2014 - Last modified: 13th Aug 2025
Read more about - Recorded Call Centre and Customer Experience Webinars, Genesys, On Demand