Recorded Webinar: Video in the Contact Centre Related Articles Everything You Wanted to Know About Using Video in the Contact Centre… Recorded Webinar: 7 Expert Ideas to Improve Capacity Planning Recorded Webinar: Clever Ideas for Managing Seasonal Peaks Recorded Webinar: Changing Channels, Changing Chat 1,560 Filed under - Recorded Call Centre and Customer Experience Webinars, Maintel Video is finally about to take off in the contact centre. Join us for this interactive webinar, where we look at how video is changing the contact centre. We show real life case studies of how a number of companies are integrating video into the contact centre. Topics Discussed How to use video in the contact centre Which companies are using video Video technology Web RTC How web chat is changing to video chat Skype and web cams Deflecting calls with video FAQs Your chance to share your own ideas Panellists Jonty Pearce Call Centre Helper Luke Talbot Azzurri Nigel Thomas Vee24 Karyn Stevely Schuh This webinar was brought to you by Call Centre Helper and is sponsored by Maintel Author: Jo Robinson Published On: 3rd Feb 2014 - Last modified: 28th Feb 2023 Read more about - Recorded Call Centre and Customer Experience Webinars, Maintel Recommended Articles Everything You Wanted to Know About Using Video in the Contact Centre… Recorded Webinar: 7 Expert Ideas to Improve Capacity Planning Recorded Webinar: Clever Ideas for Managing Seasonal Peaks Recorded Webinar: Changing Channels, Changing Chat Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter