Interactions EMEA 2019

NICE interactions customer conference on 4-5th June in London

About the Event

There’s no better conference for learning and sharing ideas about improving customer experience and operational efficiency and ensuring compliance than Interactions EMEA 2019, which has over 25 sessions, many of them led by industry experts and NICE customers. The conference features a rich array of breakout tracks dedicated to helping you and your organisation succeed in areas such as customer experience, operational efficiency and compliance. In addition, you will hear from visionary keynote speakers that will inform, challenge and inspire you.

3 June: Partners Day

If you’re a new or established NICE business partner, join our top executives, market-leading solution experts and leverage our best practices for selling NICE, share your success stories and exchange information.

The Partners Day’s fully loaded agenda will conclude with an exciting Business Partner awards dinner where we will recognise our top contributors from 2018 and raise the bar for 2019.

4 June: Sessions

Learn from our experts about the various NICE solutions during the sessions on 4 June, hosted by NICE Education services. Choose from the following five workshops which will feature hands-on training and demos on live systems and the sharing of best practice:

  • Automation
  • Contact Centre Recording, Compliance & Biometrics
  • Net Promoter Masterclass
  • Quality Management & Analytics
  • Trading Floor & Compliance
  • Workforce Management

5 June: Customer Conference Breakout Tracks

We are pleased to announce SIX great breakout tracks that will provide you with exciting insights into how to optimise your NICE solution and improve business performance

Track topics to include:

  • Making Smart Customer Connections with Analytics and Quality Management
  • Picture Customer Feedback Management
  • Innovations in RPA and AI
  • Driving Employee Engagement
  • CXone Omnichannel Experience
  • Financial Compliance


Registration Rates:

3 Days – Partners Days & Interactions Customer Conference 3-5 June – £399+VAT
2 Days – Interactions Customer Conference 4-5 June – £299+VAT
Early Bird £199+VAT (until 31 March 2019)
1 Day – Partners Day 3 June (For Partners Only) – £299+VAT
Buy Five for Four £1,196+VAT (until 31 March 2019)

Date and Time

Monday 3rd June 2019

Wednesday 5th June 2019

Date and Time

Monday 3rd June 2019

Wednesday 5th June 2019

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