Contact Centre Community Event

Date: 23rd Oct 2025 |18:00-20:30 BST

Location: Tattu, Gartside Street, Manchester, M3 3EB

Hear from contact centre experts, connect with industry peers and unwind with free food and drink at Afterwork with MaxContact.

Get ready to unwind and connect with fellow contact centre leaders in a relaxed atmosphere. This fifth community event, returns with even more speakers and insights to share, all designed to help you navigate the evolving contact centre industry.

The aim is simple: to equip you with valuable, actionable insights without a single sales pitch. MaxContact are bringing together a powerhouse line up of experts for an evening of thought-provoking discussions, practical advice, and networking.

You can look forward to hearing from industry leaders on topics like:

• The Human-Technology Partnership: Building the Contact Centre of the Future
• The Agent as an Innovator: Small Changes, Big Impact
• How to be Curious on Purpose

What attendees say about Afterwork:

“MaxContact’s Community Afterwork Event was a fantastic opportunity to connect with industry peers and gain valuable insights from expert speakers. The practical takeaways I gained have helped improve our contact rates and reduce abandoned calls. I would recommend attending MaxContact’s events!” — Head of Learning Development, Kandoo Car Credit.

Author: Jo Robinson

Reviewed by: Jo Robinson