Date: Thursday 23rd October | 2pm BST
Location: Virtual
Is your team empowered to act on Voice of the Customer feedback, or drowning in data with no clear next step? What if you could act on customer signals before they even reached out to you?
Join the panel of industry experts Mark Lockyer, CallMiner, Martin Teasdale, Get out of Wrap and Bruce Skjolde, Alvaria as they explore ‘Mastering the Future of Proactive Customer Engagement’. They’ll dive into how AI and voice-of-the-customer insights can drive highly targeted, proactive engagement that boosts customer satisfaction and drives growth.
Join the live discussion to hear:
- How to separate valuable insight from the noise
- Strategies for proactive engagement that builds loyalty
- Real world examples on how to deliver personalised customer outreach
Save your spot!
Author: CallMiner
Reviewed by: Rachael Trickey
Published On: 8th Oct 2025 - Last modified: 10th Oct 2025
Read more about - Call and Contact Centre Events, CallMiner