Mastering the Future of Proactive Customer Engagement – Webinar

Date: Thursday 23rd October | 2pm BST

Location: Virtual

Is your team empowered to act on Voice of the Customer feedback, or drowning in data with no clear next step? What if you could act on customer signals before they even reached out to you?

Join the panel of industry experts Mark Lockyer, CallMiner, Martin Teasdale, Get out of Wrap and Bruce Skjolde, Alvaria as they explore ‘Mastering the Future of Proactive Customer Engagement’. They’ll dive into how AI and voice-of-the-customer insights can drive highly targeted, proactive engagement that boosts customer satisfaction and drives growth.

Join the live discussion to hear:

  • How to separate valuable insight from the noise
  • Strategies for proactive engagement that builds loyalty
  • Real world examples on how to deliver personalised customer outreach

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CallMiner

About
CallMiner

CallMiner, the leader in CX automation, combines AI agents and human expertise to optimise interactions, cut costs, and boost engagement. Advanced analytics transform conversations into intelligence that drives improvements and automation for global brands.

Find out more about CallMiner

Call Centre Helper is not responsible for the content of these guest blog posts. The opinions expressed in this article are those of the author, and do not necessarily reflect those of Call Centre Helper.

Reviewed by: Rachael Trickey

Vendor:

CallMiner
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