Lessons Learnt From Managing One of the UK’s Largest Home-Based Contact Centres – Webinar Related Articles How to Set up a Call Centre Forecasting and Scheduling Home Based Agents 10 Lessons We Learnt From Webhelp’s Contact Centre 19 Things We Learnt at the MOO Contact Centre Filed under - Archived Content, QStory 19th September 2023, 12pm Join Louise Smith from Jet2 Holidays as she chats to QStory’s Nick Ashmore in this insight-packed 30 minute session From surviving to thriving – getting agent wellbeing right in a home working environment Transforming the role of team leaders and creating new support departments How to move everyone to home working in 3 days Realising they had an absenteeism black hole and how they resolved it Author: Jo Robinson Published On: 1st Sep 2023 - Last modified: 22nd Sep 2023 Read more about - Archived Content, QStory Recommended Articles How to Set up a Call Centre Forecasting and Scheduling Home Based Agents 10 Lessons We Learnt From Webhelp’s Contact Centre 19 Things We Learnt at the MOO Contact Centre Contact Centre Reports, Surveys and White Papers Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter