Sabio Group delivers solutions and services that seamlessly combine digital and human interactions to support outstanding customer experiences.
Contact Name: Katherine Somers
Tel No: +44 344 412 3000
Contact Email: email@example.com
Profile: Sabio Group delivers solutions and services that seamlessly combine digital and human interactions to support outstanding customer experiences. Through its own technology and that of world-class technology leaders such as Avaya, Nuance and Verint, Sabio Group helps organisations to optimise their customer journeys by making better decisions across their multiple contact channels.
The group works with major brands worldwide, including the AA, Aegon, AXA Assistance, Bankia, BGL, BNP Paribas, Caixabank, DHL, Essent, HomeServe, Liverpool Victoria, Office Depot, Saga, Sainsbury’s Argos, SSE, Telefónica, Think Money and Transcom Worldwide.
Twitter Handle: http://twitter.com/sabiosense
LinkedIn Company Page: https://www.linkedin.com/company/sabio
Facebook Page: https://www.facebook.com/Sabio-268886706539695/
Address:12th Floor, Blue Fin Building, 110 Southwark Street, London, SE1 0SU
- Cloud Solutions
- Customer Experience
- Voice of the Customer
- Workforce Management and Workforce Optimisation
Network Homes introduced a suite of Bright products to benchmark its performance metrics, monitor customer satisfaction and to understand employees. This case study shows how insights led to exceeded CSAT targets, improvements in agent utilisation and increased employee engagement.
Technology has evolved significantly over the last decade. More than ever before, vendor applications are integrated closely to other applications. Read how you can mitigate production risks for complex contact centre environments with Sabio Performance Testing.