Script for Verification Calls Related Articles How to Develop the Best Contact Centre Script 10 Techniques to Reduce Time Spent on ID and Verification To Script or Not to Script? That is the Question 10 Things to Consider When Writing a Call Centre Script © Dionell - Adobe Stock - 191399764 1,082 Filed under - Forum Script for Verification Calls Has anyone got a template for outbound verification calls Question asked by charles Answer for Script for Verification Calls I have not seen a script, but there it seems to me there is a big problem with verification on outbound calls. Somebody calls me and asks me to verify myself. Unless I am expecting the call I always refuse to verify myself. It should be the caller that first would need to verify them, or at the very least provide some form of information about what the call is about. With thanks to Jonty Author: Jonty Pearce Published On: 12th Apr 2022 - Last modified: 5th May 2022 Read more about - Forum Recommended Articles How to Develop the Best Contact Centre Script 10 Techniques to Reduce Time Spent on ID and Verification To Script or Not to Script? That is the Question 10 Things to Consider When Writing a Call Centre Script Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter