The Leading Contact Centre Magazine

Articles about Foehn

Why Contact Centre Planning Must Take a Business-First Approach

280

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Why AI Needs a Human Voice to Realize Productivity Goals in the Contact Centre

155

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Things to Consider Before Implementing AI With Human Voice in the Contact Centre

62

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Six Years on: Taking Stock of G-Cloud 11

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Foehn Achieves G-Cloud 11 Approval Across Full Product Suite

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White Paper: Cloud Contact Centre Success Strategies 2019

84

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Why Unified Communications and Contact Centre Systems Work Better Together

57

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Why a ‘Voice-First’ Approach Is Key to Your Customer Experience Strategy

246

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Introducing VoxivoCX – The Cloud Contact Centre

53

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Foehn Picks Up Two Trophies at the 2019 ITSPA Annual Awards

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Foehn Whitepaper: KPIs to consider before choosing a contact centre

White Paper: KPIs to Consider Before Choosing a Contact Centre

134

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Foehn Awarded Genesys Gold Partner Status

107

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Why You Need to Reconsider Voice in the Contact Centre

205

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Foehn WhitePaper: Future proof your contact centre 2019

White Paper: Future-Proof Your Contact Centre 2019

137

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99

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What Not to Miss at Call & Contact Centre Expo 2019

274

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