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Articles about Foehn

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49 Tips for Reducing Average Handling Time (AHT)

210,776

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Putting the “R” in “ROI” for the Cloud Contact Centre

128

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Foehn Wins Genesys Award For “EMEA Cloud Partner of the Year”

138

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How Speech Analytics Can Benefit Your Voice Channel

88

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Give Your Customers What They Really Want – Get Voice Right

110

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Why Contact Centre Planning Must Take a Business-First Approach

197

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Why AI Needs a Human Voice to Realize Productivity Goals

157

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Things to Consider Before Implementing AI in the Contact Centre

207

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Six Years on: Taking Stock of G-Cloud 11

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Foehn Achieves G-Cloud 11 Approval Across Full Product Suite

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