Handling Customers | Call Centre Helper

Articles about Handling Customers

How to Write to Vulnerable Customers

529

How to Ensure That Advisors Don’t Rush Through Calls at the End of Their Shifts

615

Want to Speak in the Same Language as the Customer? Use Filtering!

892

A Policy for Dealing with Angry and Abusive Customers

4,906

4 Contact Centre Advisor Habits That Are Really Irritating Your Customers

1,751

How to Design a Contact Centre for Impatient Customers

2,128

9 Ways to Encourage Customers to Give Feedback

2,456

How to Write a Thank-You Letter to a Customer

2,906

6 Strategies for Building Agent Confidence in Telesales

5,855

Tense Man worried about Angry Customer

Dealing with Angry Customers

255,032