Handling Customers | Call Centre Helper

Articles about Handling Customers

How to Ensure That Advisors Don’t Rush Through Calls at the End of Their Shifts

508

Want to Speak in the Same Language as the Customer? Use Filtering!

814

A Policy for Dealing with Angry and Abusive Customers

3,768

4 Contact Centre Advisor Habits That Are Really Irritating Your Customers

1,593

How to Design a Contact Centre for Impatient Customers

1,890

9 Ways to Encourage Customers to Give Feedback

2,027

How to Write a Thank-You Letter to a Customer

2,047

6 Strategies for Building Agent Confidence in Telesales

5,057

Tense Man worried about Angry Customer

Dealing with Angry Customers

238,870

Customer Service Representative (CSR)

469