Ofcom | Call Centre Helper

Articles about Ofcom

The End of the Call Centre? ResQ Hail Ofcom Clampdown as ‘Gamechanger’

128

Follow These Guidelines to Stay Compliant With New Ofcom Rules

258

How to Comply With Ofcom’s Updated Guidelines and Succeed

115

Sytel Asks Ofcom to Reconsider Updates to Outbound Dialling Regulations

174

FAQs – Are You Staying on the Right Side of the Law?

756

2 Weeks Left for Ofcom Consultation Period

193

Regulators Clamp Down on Nuisance Calls

202

Ofcom research reveals extent of nuisance calls

1,113

New group sets standards for Network Answering Machine Detection (AMD)

3,229

Ofcom fines TalkTalk £750,000 for silent calls

1,822

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