The Leading Contact Centre Magazine

Articles about Ofcom

Follow These Guidelines to Stay Compliant With New Ofcom Rules

788

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How to Comply With Ofcom’s Updated Guidelines and Succeed

151

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Sytel Asks Ofcom to Reconsider Updates to Outbound Dialling Regulations

236

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FAQs – Are You Staying on the Right Side of the Law?

1,230

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New group sets standards for Network Answering Machine Detection (AMD)

3,883

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Top tips for outbound dialling

13,892

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Should answer machine detection (AMD) be turned on or off?

5,105

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telephone-dialing

The benefits of using an automatic dialler

11,832

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Does network answer machine detection really exist?

4,122

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What is your view of the latest Ofcom regulations?

5,331

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Outbound Dialling Reference Guide

58,025

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Ofcom Regulations

25,013

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Dialler regulations

14,843

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Answer Machine Detection

13,464

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Outbound dialling using answer machine detection: banned or not?

7,628

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What to look for when buying – a responsible outbound dialling solution

9,361

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Research reveals benefits of new telemarketing regulations

9,975

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A beginner’s guide to the Ofcom regulations

41,163

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Ofcom bans Answer Machine Detection

13,897

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How IVR can be critical to defusing crisis calls

3,561

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