Ofcom | Call Centre Helper

Articles about Ofcom

Follow These Guidelines to Stay Compliant With New Ofcom Rules

235

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How to Comply With Ofcom’s Updated Guidelines and Succeed

115

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FAQs – Are You Staying on the Right Side of the Law?

676

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2 Weeks Left for Ofcom Consultation Period

196

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Regulators Clamp Down on Nuisance Calls

203

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Ofcom research reveals extent of nuisance calls

1,105

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New group sets standards for Network Answering Machine Detection (AMD)

3,156

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Ofcom fines TalkTalk £750,000 for silent calls

1,780

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hanging-up-phone

Ofcom urge contact centres to reduce nuisance calls

2,106

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Top tips for outbound dialling

13,314

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Should answer machine detection (AMD) be turned on or off?

4,081

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telephone-dialing

Feedback highlights dialler benefits

4,943

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Industry should take a stand against increasing numbers of rogue callers

1,020

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robot looking through magnifying glass

Does network answer machine detection really exist?

3,479

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business man waving finger and yellow card

Ofcom reminds contact centres to keep to the rules

1,909

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One-page overview of the Ofcom regulations

3,105

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What is your view of the latest Ofcom regulations?

4,946

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Ofcom announce the results Silent Calls consultation

946

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Parliament approves £2M fine for silent calls

839

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47 people respond to Ofcom’s Silent Calls Consultation

776

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