The Leading Contact Centre Magazine

Articles about Ofcom

Follow These Guidelines to Stay Compliant With New Ofcom Rules

841

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How to Comply With Ofcom’s Updated Guidelines and Succeed

165

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Sytel Asks Ofcom to Reconsider Updates to Outbound Dialling Regulations

249

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FAQs – Are You Staying on the Right Side of the Law?

1,265

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New group sets standards for Network Answering Machine Detection (AMD)

3,912

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Top tips for outbound dialling

13,920

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Should answer machine detection (AMD) be turned on or off?

5,149

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telephone-dialing

The benefits of using an automatic dialler

11,946

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Does network answer machine detection really exist?

4,141

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What is your view of the latest Ofcom regulations?

5,349

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Outbound Dialling Reference Guide

59,598

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Ofcom Regulations

25,260

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Dialler regulations

15,084

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Answer Machine Detection

13,643

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Outbound dialling using answer machine detection: banned or not?

7,662

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What to look for when buying – a responsible outbound dialling solution

9,393

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Research reveals benefits of new telemarketing regulations

9,983

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A beginner’s guide to the Ofcom regulations

41,226

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Ofcom bans Answer Machine Detection

13,926

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How IVR can be critical to defusing crisis calls

3,583

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