Articles - Video Solutions

Ways to use video in the contact centre

14,644

A Guide to Improving Mental Health In the Contact Centre

855

Recorded Webinar: Delivering Consistent Service Across Different Channels

1,984

What’s Next With… Smarter Ways of Working?

A pin next to a timeline and year 2020

4,629

Is Your Contact Centre Prepared for the Challenges of 2020?

1,150

How Do I… Make Video Chat the Channel of Choice?

webcam on computer

1,320

5 Things You Should Know Before Introducing Video

6,560

An Introduction to… Skype in the Contact Centre

11,419

Everything You Wanted to Know About Using Video in the Contact Centre…

9,138

6 examples of video in the contact centre