The Contact Centre & Customer Services April Summit

forum event ccs april event


The Contact Centre & Customer Services Summit is a unique two-day event which allows senior industry professionals to meet with innovative and budget-saving suppliers on the 25th & 26th April – Radisson Hotel & Conference Centre, London Heathrow.

It is entirely free for contact centre and customer service professionals to attend.
As our guest, they enjoy;

  • A relaxed corporate “speed-dating” itinerary of one-to-one meetings with solution providers
  • A seat at our industry seminar sessions hosted throughout
  • Overnight accommodation at the venue
  • All meals and refreshments throughout
  • An invitation to our evening dinner and drinks reception
  • Networking breaks to make new connections in your field

Seminars include;

“Driving value from every conversation – things Jimmy Hosang learnt from being a failed performing artist”
Presented by: Jimmy Hosang, CEO & Founder at The Modular Analytics Company

“Knowledge management as a discipline – understanding the steps”
Presented by: Paul Burns, Knowledge Manager at The Phoenix Group / Standard Life Assurance Ltd

If you or a colleague would like to book a place, please register online here –

Or for more information please contact Victoria Petch on 01992 374082 /

Are you a supplier to the industry?

If you’re a supplier to the sector and would like to meet senior contact centre buyers from the comfort of your own pre-built hassle-free meeting stand, then please contact Mark Connell on 01992 374083 or email to find out about the full range of event partner packages.


Published On: 29th Nov 2021 - Last modified: 29th Apr 2022
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