This white paper is focused on contact centre call recording and how you can combine it with Sensitive Authorisation Data and be compliant.
We explore how to provide a good customer experience without exposing the agent to the actual card data.
White Paper written by: ContactOne
Click here to download the White Paper
Author: Rachael Trickey
Published On: 22nd Apr 2019 - Last modified: 13th May 2019
Read more about - Archived Content
