White Paper: The 2017 Guide to Improving your Contact Centre Net Promoter Score


Net Promoter score remains the primary method of measuring customer satisfaction. So why do many companies struggle to increase their score and, more importantly, quantify its value?

This white paper looks at improving your contact centre Net Promoter Score

White Paper written by: Bright

Click here to download the White Paper

Published On: 4th Sep 2017 - Last modified: 5th Sep 2017
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