White Paper: The 2017 Guide to Improving your Contact Centre Net Promoter Score

Net Promoter score remains the primary method of measuring customer satisfaction. So why do many companies struggle to increase their score and, more importantly, quantify its value?

This white paper looks at improving your contact centre Net Promoter Score

White Paper written by: Bright

Click here to download the White Paper

Published On: 20th Oct 2017 - Last modified: 4th Dec 2017
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