White Paper: The 2017 Guide to Improving your Contact Centre Net Promoter Score 223 Filed under - Archived Content Net Promoter score remains the primary method of measuring customer satisfaction. So why do many companies struggle to increase their score and, more importantly, quantify its value? This white paper looks at improving your contact centre Net Promoter Score White Paper written by: Bright Click here to download the White Paper Author: Rachael Trickey Published On: 20th Oct 2017 - Last modified: 18th Sep 2019 Read more about - Archived Content Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to exclusive Webinars & Events Weekly Newsletter