White Paper: The Financial Benefits from NICE Employee Engagement Manager


Contact centres have long accepted discrepancies between forecasts and actual staffing needs as a reality of the industry.

This report shares how with NICE EEM, contact centres can unlock the ability to optimise staffing, reduce attrition and achieve operational efficiency.

White Paper written by: NICE

Click here to download your copy of the white paper.

Published On: 14th Jan 2019 - Last modified: 10th Apr 2019
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